Terms and Conditions
You will receive a Journey Acknowledgement email for the journey(s) you have paid for. You are responsible for checking the accuracy of the details given to us.
We recommend passengers to arrive at the airport at least 2 hours for UK destination and 3 hours for international destination prior to flight departure to allow for possible unpredicted delays en route to or from the airport. GET247 does not accept any responsibility in any way for missed flights for whatever reason i.e. traffic delays, accidents, breakdowns, severe weather conditions or any unforeseen circumstances.
If your flight has any serious delays please inform us or the driver as soon as possible.
All passengers are advised to have adequate travel insurance prior to booking.
GET247 are not responsible to refund the costs to any passengers who do not wait for their driver and take alternative transport.
GET247 does not accept any responsibility in any way if the passenger/luggage requirements exceed the capacity of the vehicle booked. If you are unsure of the capacity of the vehicle booked then please contact GET247 customer services team immediately.
Reservations made for service on the following timings and dates will be subject to an additional 50% surcharge on published prices: from 18:00 24th December to 23:59 26th December, from 18:00 31st December to 23:59 1st January, other bank holidays may also be affected.
Our prices are calculated manually with the distance, time of travel and number of passengers traveling taken into consideration.
GET247 reserves the right to provide an upgraded car type from the original selected if your chosen vehicle is unavailable.
Driver will wait for 1 hour after the flight has landed on Meet & Greet journeys
Waiting time charges will however start once the 1sthour has elapsed from when the aircraft has landed and will be charged, regardless of reason, at £20/hr pro rata’.
Waiting time for all other journeys will be charged at £20/hr pro rata from the scheduled pick up time.
Any Tolls are not included in the instant online quotes. The driver will ask you for the money or we can take this from your card if you prefer.
Any amendment must be made via an email or by telephone to us. Amendments must not be made with your driver.
All bookings must be made through GET247’s website, email or telephone. In this way confirmations are sent out and the journey is insured.
GET247 will accept any cancellation as long as 24 hours notice is provided. There will be a £5 or 5% (whichever is higher) administration / transaction charge. All cancellations must be made via an email to which you will receive confirmation from us.
If you do not receive an email from GET247 Ltd. confirming the cancellation, then we have not received it. In this case please call us on 02089310319 or 07859879897.
Refunds will not be issued in the following circumstances:
– No refund is made if the passenger does not show up for pre-paid journeys.
– No refund is made for cancellation of a booking with less than 24 hours’ notice provided or afterwards.
– All other circumstances where a refund may be possible should be addressed directly with GET247 Ltd.’s customer services.
Please note that some calls may be recorded for quality and training purposes.
We use your personal information to provide the services you’ve requested (i.e. to process your order). We may also use this information for auditing, research and analysis to operate and improve our technologies and services. Where required to fulfill your transfer, we may pass selected information to third parties.